Welcome to Giving Guide. We’re launching, if you have concerns, notice errors in the information or ways to improve the site, please let us know.

Welcome to Giving Guide. We’re launching, if you have concerns, notice errors in the information or ways to improve the site, please let us know.

Information for charities

Giving Guide has been created with charities in mind. We are dedicated to improving trust across the charity sector.

With the provision of “easy to access and use” resources, we want to connect donors with charities by increasing awareness of, and increasing transparency of information, to help donors find charities and make well informed decisions about how they give.

You can find a list of Frequently Asked Questions (FAQs) to help guide your interest. If there are topics or questions that have not been answered, please let us know and we will attempt to answer them.

Building trust with our users is important to us, if there are inconsistencies, confusing statements or errors please let us know.

We have the intention of creating an accreditation for Australian charities to achieve and ensure donors you are dedicated to your cause and upholding the best practices.

If you would like to be involved in the development of the accreditation please get in touch.


Frequently Asked Questions (FAQs)

Q1. Where does Giving Guide obtain a charity’s information?

All data is currently sourced from The Australian Charities and Not-for-profits Commission (ACNC) and the Australian Business Register (ABR).

Giving Guide is updated fortnightly or as needed to reflect the latest version of the ACNC charity register.

Yes the information is valid. All information currently displayed on Giving Guide is collected from the ACNC & ABR websites. No other source is used.

If your data is incorrect please ensure it is correct on the ACNC site. If it is missing or different on Giving Guide please get in contact with us to remedy the discrepancy.

If you cannot find your charity through the location search you may need to alter the address provided to the ACNC. Due to the program that determines the location of each charity it is prone to mishandling certain types of addresses (i.e. Level, Suite, Room, Building, Floor, etc.). If you can remove this type of information except for the street address (e.g. 3 Smith St. Smithtown. NSW 2440). The charity will most likely be found through our location search, but this may influence correspondence with the ACNC. Please contact us if you would like to update your address details.

Giving Guide aspires to improve the awareness, reputation, governance and financial responsibility of Australian charities through information, analysis and evaluation in order to enhance the public’s perception of charitable organisations and their effectiveness.

Please join our mailing list and let us know if your charity would like to contribute to the development of the Giving Guide Accreditation.

The best answer to this is to look at the article “A little more about Us“. This will provide a comprehensive view to our mission and value seen in offering charities an accreditation.

Contact us

Have a question or interested in making a suggestion to help us improve the site?

Get in touch

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